FAQ

A confirmation email on shipment will be sent to your email address.

Our shop does not disclose any personal or credit card information to any third party of any kind. We are strictly confidential!

USA, UK, Australia.

All orders are received via a secure server to ensure that your details are kept private and to guarantee your peace of mind. Your credit card will be charged only for the amount indicated in your order and this includes shipping and packaging. We ship to any personal address, but we don't ship to Post Office Boxes. About any items that come out of stock you will be notified by e-mail. We ship orders daily on a first in first out basis and the credit card is charged only as the order has been sent.

We use registered International Airmail for all of our orders. The final delivery time depends on the reliability of your postal service. The time from order to arrival of shipment generally takes between 7 and 18 working days.
We are unable to accept requests for cancellations once the order has been processed.
Your credit card will be charged in USD. For other currencies prices are approximate.
Should you have any further questions, please feel free to contact us

Products of different companies may vary in appearance and/or taste, but contain the same active ingredient. All are equally effective. Always ask your health care provider if you are concerned.

The timing given is a general guide. However, some supplements need being taken strictly according to the directions. If they are taken at a particular time, they will either work better or give fewer side effects. Ask your health care provider for specific advice.

This advice has been given to avoid side effects. Try taking your supplement with a milky drink or a biscuit instead. If this is not possible, talk to your health care provider for further advice.

Check that with your health care provider.

Do not panic. If you are directed to take several doses in a day, just take the next planned one. If it is a once daily supplement, seek for further advice but do not take a double dose.

If your supplements are in bottles, you can ask your health care provider to replace the child proof tops with easy open tops. There are also aids available to help to open supplement bottles. It is important to store your supplement in a suitable container. If you feel it is necessary to take your capsules/ tablets out of their original containers, then a tablet reminder box may be the answer. These can be filled at home by family or friends or your health care provider may give this service for a fee.

Certain supplements which you can buy may interfere with your prescribed medicines. You should ask your health care provider for advice before taking your supplement.